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Terms of Service

Last updated: March 1, 2026  ·  Effective: March 1, 2026

TL;DR: Use BuddyClaw for lawful purposes only. Don't abuse the service, share your credentials, or try to reverse-engineer our systems. We may suspend accounts that violate these terms. You own your content. We own BuddyClaw.

Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Account Registration
  4. Acceptable Use
  5. Subscription & Payments
  6. Intellectual Property
  7. Your Content
  8. Third-Party Services
  9. Disclaimers
  10. Limitation of Liability
  11. Termination
  12. Governing Law
  13. Changes to Terms
  14. Contact

These Terms of Service ("Terms") govern your access to and use of BuddyClaw's website, desktop application, cloud service, and API (the "Services"), operated by BuddyClaw ("Company," "we," "us," or "our"). By creating an account or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Services, you confirm that you are at least 13 years old (or 16 in the EU/EEA), have the legal capacity to enter into this agreement, and agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of Service

BuddyClaw provides an AI assistant platform available in three deployment modes:

  • Desktop: A locally-installed application for macOS and Windows (coming soon).
  • Cloud: A web-based interface with server-side AI processing.
  • API: A REST API for integrating BuddyClaw's capabilities into third-party applications.

Features, availability, and pricing may change at any time with reasonable notice.

3. Account Registration

To access most features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Keep your login credentials confidential and not share your account
  • Notify us immediately of any unauthorized account access at security@buddyclaw.ai
  • Take responsibility for all activity that occurs under your account

We reserve the right to refuse or terminate accounts at our discretion.

4. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party rights
  • Generate, distribute, or facilitate illegal, harmful, abusive, or harassing content
  • Create malware, phishing content, or other malicious materials
  • Attempt to circumvent rate limits, access controls, or security measures
  • Scrape, reverse-engineer, or reproduce substantial portions of the Services without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Use the Services in any way that could damage, overload, or impair them
  • Resell or sublicense access to the Services without our written consent

We use automated and manual monitoring. Violations may result in immediate account suspension or termination.

5. Subscription & Payments

5.1 Plans

We offer Free, Pro, and Enterprise plans. Paid subscriptions are billed monthly or annually as selected at checkout.

5.2 Payment

Payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method for recurring subscription fees. All fees are non-refundable except as stated in our Refund Policy.

5.3 Refunds

We offer a 14-day money-back guarantee for new paid subscriptions. After 14 days, payments are non-refundable. To request a refund within the eligible period, contact hello@buddyclaw.ai.

5.4 Changes

We may change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of new pricing.

6. Intellectual Property

BuddyClaw and its licensors own all rights in the Services, including software, designs, trademarks, and documentation. These Terms do not grant you any ownership rights. You may not copy, modify, distribute, or create derivative works of any part of the Services without our written permission.

7. Your Content

You retain ownership of content you submit to the Services ("Your Content"). By using the Services, you grant us a limited license to process Your Content solely to provide the Services to you.

  • We do not use Your Content to train AI models
  • You are responsible for ensuring Your Content does not violate any law or third-party rights
  • You may delete Your Content at any time through account settings

8. Third-Party Services

The Services integrate with third-party AI model providers (OpenAI, Anthropic, Google, etc.). Your use of these integrations is also subject to those providers' terms and policies. We are not responsible for the actions, content, or policies of third-party services.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-generated content may be inaccurate, incomplete, or unsuitable for specific purposes. You are responsible for evaluating and verifying any output before relying on it. BuddyClaw is not liable for decisions made based on AI-generated content.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUDDYCLAW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.

11. Termination

You may cancel your account at any time through account settings. We may suspend or terminate your account with or without notice if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.

Upon termination, your right to use the Services ends immediately. Sections 6, 7, 9, 10, and 12 survive termination.

12. Governing Law & Disputes

These Terms are governed by the laws of Singapore, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration in Singapore, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations.

13. Changes to Terms

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email or in-app notification. Continued use after the effective date constitutes acceptance.

14. Contact

Questions about these Terms?

  • Email: hello@buddyclaw.ai
  • Legal: legal@buddyclaw.ai
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